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FAQs
Who can I contact for help?
For order assistance, enquiries, product guidance, or reseller/wholesale questions, contact us via our website chat, WhatsApp at +27 68 606 1829, or email sales1@sanhima.co.za.
When will I get my order?
All orders are dispatched from our warehouse in Polokwane, South Africa. We strive to process and ship your order promptly. Once your order is on its way, you will receive an email with additional details. Please note that delivery times may vary based on your location.
Do you offer authentic San Hima Products?
Absolutely! All of our products are 100% genuine and backed by the manufacturer warranties. We are also the main authorised distributor for the complete San Hima range, as well as other premium international adventure gear brands in South Africa. You can shop our full ranges at 4wdwarehouse.co.za.
How much does shipping cost?
We offer standard or free shipping, which is calculated at checkout based on your location and the items in your order. Please review our Shipping Policy for more details.
What is your store address?
We’re an online-only store and don’t have a physical (walk-in) location. We deliver nationwide across South Africa.